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Duplicates

How Cortena detects duplicate invoices and what to do next.

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When the same invoice arrives twice (email resend, invoice plus receipt, or overlapping uploads), Cortena groups duplicates and picks one master row for export and workflow. Related copies appear linked underneath.

Who this is for: AP teams who want to avoid exporting the same supplier invoice twice or hunting related PDFs manually.

1. How duplicates are detected

Cortena compares invoice date, supplier name, invoice number, and total amount. When all four match, documents join a duplicate group.

The master is usually the most invoice-like document (actual invoice beats receipt or delivery note). Among equals, the oldest import wins master status.

2. List display

In Payables:

  • Master rows appear at normal indent with a checkbox for bulk actions.
  • Duplicate rows sit indented, greyed, without checkbox. They cannot be bulk-exported.
  • Select all skips duplicates automatically.

Use filter Duplicates → Master only to hide related copies. Pulse uses the same preset for queue counts.

3. Receipts and payment status

If a duplicate is a receipt and the master is an unpaid invoice, Cortena may mark the master Paid and link the receipt, saving a manual payment status update.

Review the master's Payment status tooltip to see why it was marked paid.

4. Managing duplicate groups

ActionEffect
Delete duplicateRemoves only the copy · master stays
Promote to masterSwaps roles when the wrong file became master
Remove duplicate linkBreaks group when files are not actually duplicates

Open the master detail → Duplicates section for group actions.

Quick reference

TopicBehaviour
Match keysDate + supplier + number + total
ExportMaster only
List filterDuplicates: Master only
Receipt duplicateMay auto-mark master Paid
Wrong masterPromote to master on detail