Helpcentrum
Vind jouw pad in Cortena
Half setup, half support. Kies waar je bent, en volg een korte reeks.
Aan de slag
Cortena inrichten, agents begrijpen, je boekhouding koppelen.
→Ik ken de basisVerder gaan
Dagelijkse facturen, workflows en koppelingen.
→Ik zit er diep inComplex oplossen
Multi-entity, matrices, edge matching, geavanceerde exports.
→Bladeren op onderwerp
Ga meteen naar een sectie.
Get started
Set up Cortena, understand agents, connect your books.
Work with invoices
Day-to-day capture, coding, matching, and Pulse.
Workflows
Approvals, matrices, delegation, multi-entity.
Integrations
DATEV, Exact, Twinfield, Agicap, banks, and more.
Advanced capabilities
E-invoices, receivables, HR, MCP, and edge cases.
Support
How to get help, troubleshooting, FAQ, roadmap.
Compliance
Trust summaries and deep security documentation.
Populaire vragen
Korte antwoorden die doorverwijzen naar volledige gidsen.
How to get helpSupport channels, what to include, and response times.Connecting your accounting systemPick DATEV, Exact Online, Twinfield, or Agicap and go live.Invoice list, filters, and statusFind invoices fast with filters, status, and saved views.Approval matrixAmount tiers, cost centers, and multi-step approvals.ReprocessRe-run extraction and coding after a change.DuplicatesHow Cortena detects duplicate invoices and what to do next.Payment statusTrack what is paid, open, or partially settled.TroubleshootingCommon issues and quick fixes.Chrome extensionCapture and review invoices from your browser.GDPRHow Cortena approaches GDPR. Full detail on cortena.ai.
Een mens nodig?
Mail support of plan een kort gesprek voor white-glove hulp.