Payment advice: Sync to WeClapp (allocation write-back)

After you link a payment advice to a bank transaction and confirm allocations, Sync to weclapp pushes payment applications to WeClapp. A background job processes the queue. If a job stays queued more than five minutes, Cortena offers Retry or Cancel.

Related: Open items and payment write-back staging and Payment advice workspace.

1. Prerequisites

1. Settings → Integrations → WeClapp connected with API access.
2. Payment advice matched to receivable invoice lines (or hydrated WeClapp sales invoices).
3. Bank transaction linked to the payment advice (required for confirm and sync). See Open items and payment write-back staging.

2. Sync to weclapp

1. Open the payment advice in Receivables → Payment advices (workspace).
2. Review line allocations and totals.
3. Click Sync to weclapp.

Cortena enqueues allocation write-back. The UI shows progress (queued → processing → completed or failed).

When the linked bank account is a WeClapp bank, prefer Create payment application semantics on each open item line.

3. Stuck queued (5 minutes)

If status remains Queued for more than five minutes after deploy or network issues:

1. Open the payment advice Activity or sync strip.
2. Choose Retry to re-enqueue write-back, or Cancel to abandon the stuck job and fix data before trying again.

Cancel does not delete the payment advice. It clears the stuck queue entry so you can edit links or allocations.

Tips and limitations

• Write-back requires correct WeClapp customer and invoice mapping on each line.
• Multi-customer advices: see Multi-customer payment advice sync to WeClapp.
• Auto-settle when WeClapp already shows paid: Payment advice auto-settle.

Quick reference