When Cortena detects that WeClapp already marks the linked receivable invoices as paid, the payment advice can auto-settle: Cortena applies payment state quietly and hides Confirm settlement and Sync to weclapp because no write-back is needed.
Related: Payment advice workspace and Paid invoice payment advice and banking links.
1. When auto-settle runs
After line matching hydrates or finds WeClapp sales invoices:
- Cortena compares open amounts and paid flags in WeClapp.
- If every matched line is already paid in WeClapp with compatible amounts, the advice moves to a settled path without manual confirm.
- Linked receivables update to Paid (or equivalent) in Cortena when policy allows.
Requires WeClapp integration and successful invoice hydrate for the advice lines.
2. Hidden Confirm / Sync
On auto-settled advices:
- Confirm settlement is not shown (nothing to confirm against bank if policy treats ERP as source of truth for that path).
- Sync to weclapp is hidden (no allocation left to write).
You still see Preview, Emails, and Activity. A bank link may exist for audit without a pending write-back badge.
3. Invoice header links still work
Receivable invoices updated via auto-settle may show Open payment advice and Open in Banking when links exist, even if the list did not show a write-back queue row.
See Paid invoice payment advice and banking links.
Tips and limitations
- Partial paid in WeClapp does not auto-settle the whole advice. Unmatched lines stay in needs review.
- If WeClapp data was wrong, remove open items or soft-delete and re-import after ERP correction.
- Related: Payment advice: Sync to WeClapp.
Quick reference
| Task | Where |
|---|---|
| Detect ERP paid | Automatic on line match / hydrate |
| No manual sync | Confirm / Sync hidden |
| Trace payment | Receivable header → Open payment advice |
| Fix bad auto-settle | Delete PA + Re-sync from CRM |